Returns and Exchange Policy
Effective Date: March 18, 2025

At Urbazique LLC, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review the following policy.

1. Eligibility for Returns and Exchanges

1.1 Return Period: Returns and exchanges are accepted within [number] days of receiving your order. 1.2 Condition of Items: Items must be unused, in their original packaging, and in resalable condition. 1.3 Non-Returnable Items: Certain items are not eligible for returns or exchanges, including:

• Personalized or custom-made items
• Perishable goods (e.g., food, flowers)
• Digital downloads or gift cards
• Items marked as final sale

2. Return Process

2.1 Initiating a Return: To start a return, please contact us at info@urbaziquellc.com with your order details and reason for return. 2.2 Approval & Return Instructions: If your return is approved, we will provide return shipping instructions. 2.3 Return Shipping: Customers are responsible for return shipping costs unless the item was defective or incorrect. 2.4 Inspection & Refund Processing: Once we receive and inspect the returned item, a refund will be processed within [number] business days. 2.5 Refund Method: Refunds will be issued to the original payment method.

3. Exchange Policy

3.1 Eligibility: Exchanges are allowed for defective or incorrect items within [number] days of delivery. 3.2 Process: To request an exchange, contact us with order details and a description of the issue. 3.3 Shipping for Exchanges: If an exchange is approved, we will provide return instructions. Replacement items will be shipped after we receive and inspect the original item.

4. Damaged or Defective Items

4.1 If you receive a damaged or defective product, notify us immediately at info@urbaziquellc.com with photos of the issue. 4.2 We will arrange for a replacement or refund at no additional cost.

5. Order Cancellations

5.1 Orders can be canceled within [number] hours of placement, provided they have not been processed for shipping. 5.2 If your order has already shipped, you will need to follow the return process.

6. Contact Us

For any questions regarding returns or exchanges, please contact us at:
Email: info@urbaziquellc.com
Phone: (307) 655-6674

Thank you for shopping with Urbazique LLC!